ABOUT TOTALLY ICT

Totally ICT, the new company with fresh ideas in ICT support, is a joint venture formed by two well extablished companies in the education marketplace - Edurecruitment.co.uk and Mallard Consultancy Services Ltd who between them have a wealth of experience in the provision of education services.

Our Services

TotallyICT is committed to providing first class services and solutions tailored to meet the requirements of your school. We offer a number of support service contract packages that can be optimised for your needs. These range from ad-hoc and emergency callouts to full service level agreements. These are the most popular service packages:

All Services

Help Desk (Every business day)
Dedicated Support Manager
Secure Remote Backup and Disaster Recovery Planning
Remote Problem Solving and Solutions
Impartial Advice and Purchasing Support
Both Curriculum and Admin Networks supported

Gold Service

Full time On-Site Engineer
Holiday cover
Asset Management Software
Server Monitoring

Silver service

On Site Engineer (Two days/week term time)
Asset Management Software
Server Monitoring

Bronze Service

On Site Engineer (One day per week term time)
Server Monitoring

All our services are delivered by qualified and dedicated staff with full CRB clearance.

Costs

We understand the cost pressures that school face now and in the future so all our packages are designed to offer the most effective service for your school at the best available price.